Business Management


The importance of sound businesses practices and processes is well demonstrated by a recent quote from a Delphinus customer – “We have come to realize that the quality of our business management is as important, if not more important, than our technical performance in meeting the goals established by our customers.”

Delphinus employs a cadre of personnel with decades of experience managing technical and engineering projects and programs for both Defense and Federal customers. Our Business Management Team offers strong credentials and “best practice” solutions to our customer’s business management needs. From strategic planning to business process re-engineering, our solutions focus on efficiency, effectiveness, and risk avoidance.

We recognize the importance and value of business management systems that support mission success and customer satisfaction.

Strategic Planning

  • Strength, Weakness, Opportunity, and Threat (SWOT) analysis
  • Market research
  • Benchmarking and base lining
  • Resource requirements assessment
  • Business and technology trends
  • Goals and objectives
  • Plan development

Business Planning

  • Strategic Plan implementation
  • Task identification
  • Prioritization
  • Scheduling and time phasing
  • Resource allocation
  • Task linkage and coordination
  • Monitoring, feedback, and process control
  • Measurement of effectiveness

Business Process Reengineering (BPR)

  • Business practice and process evaluation
  • Effectiveness and efficiency improvement
  • Suitability analysis
  • As-is and to-be modeling
  • Functional economic analysis of alternatives
  • Business process integration
  • Information technology applications
  • Solutions through Six Sigma

Knowledge Management (KM)

  • Methods
  • Tools
  • Processes
  • Connecting people to people, people to information
  • Translating information to knowledge
  • Information and knowledge sharing
  • Information technology solutions

Customer Relationship Management (CRM)

  • CRM Architecture
  • Operational
  • Analytical
  • Collaborative
  • Improving customer service
  • Improving customer relationships
  • Technical functionality
  • Information technology solutions

Earned Value Management (EVM)

  • Requirements analysis
  • Integrated management systems
  • Organization
  • Planning and budgeting
  • Accounting
  • Analysis and management reporting
  • Revisions and data maintenance
  • EVM criteria, policy, process, and procedures
  • Information technology solutions

Risk Management (RM)

  • Strategy and approach
  • Process and procedures
  • Planning
  • Assessment
  • Handling
  • Monitoring
  • Documentation
  • Information technology solutions

Program/Project Analysis, Assessment, and Support

  • Requirements analysis
  • Feasibility studies
  • Economic analysis
  • Comparative cost analysis
  • Work Planning
  • Work progress assessment
  • Work performance assessment

Business Development

  • Market analysis
  • Opportunity identification and assessment
  • New business opportunity roadmap development
  • Capture planning and execution
  • Proposal development
  • Program start-up/transition support
  • Program phase-out support